VIP Outlet Reviews

4.0

/5.0

45 customer reviews

5

icon

30

4

icon

5

3

icon

0

2

icon

0

1

icon

10

78 %

reviewers recommend

VIP Outlet

VIP Outlet, known for its electronics and home appliances, is rated 4.0 out of 5. The rating reflects how budget-conscious shoppers and tech enthusiasts view their experience with VIP Outlet. Reviews of VIP Outlet are verified before publication.

icon

How would you rate VIP Outlet?

45 Reviews on VIP Outlet

by Bryant649

Sep 15, 2022

Bought a phone case works great.

Bought a phone case works great.. such a wonderful thing... also love how it says god blees you and your familyon the bottom of this card that is heart touching, May god bless all of you as well! Thankyou!
!

by Courtney Griffin

Sep 12, 2022

VIP Outlet best prices!

VIP Outlet had the best price compared to online and local retailers plus free shipping! Easy ordering, great customer service, fast delivery. Will make additional purchases from VIP Outlet.

by Max761

Jul 28, 2022

Reasonable price and fast shipping

I bought an Android TV player and it was brand new. I paid half the retail price and very happy with VIP Outlet's service. However, Their items are often out of stock. I would recommend them adding more items to the platform. I thank them for providing products at a reasonable price.

by Ava529

Jul 18, 2022

The price and service was great

The price was great, and item arrived much sooner than expected, which was greatly appreciated as this was a birthday gift for my granddaughter.

by Crawford968

Jul 18, 2022

Prompt response and very good quality…

Prompt response and very good quality of merchandise plus the price is great too. Now not all the price but if you shop around you will see that some of the price better than even ebay. Would recommend site to everybody I know and have recommended them previously.

by Wanda

Jul 17, 2022

Really

Really! "Vipoutlet.com" the best of the best. Great again and again "go back" when you want to buy something... Well, you too must buy something

by Hilda

Jun 28, 2022

Horrible, horrible experience

If I could give this company no stars, I would. I bought a cell phone for my daughter through this company on Walmart.com. When we got it and tried to activate it it said that it was locked and we had to take it to Walmart to have them scan it before we could use it. Took it to Walmart and - surprise! They can't do anything with it because it wasn't sold through Walmart. So I called VIPOutlet themselves. Only to be hung up on 4 times. I finally got ahold of someone and was informed that the phone I spent nearly $100 on was useless because "Samsung sent them a faulty phone." Essentially I had a fancy brick. According to the VIPOutlet agent I now have to take the phone to our local Walmart and they will send it back to VIPOutlet so I can get my refund. I call Walmart to confirm this information and am told that they don't do that. So now I'm stuck trying to get ahold of these people AGAIN to try to get my refund. Horrible products, horrible customer service, all around HORRIBLE company. DO NOT ORDER FROM THEM.

by Bonnie P.

Jun 10, 2022

I will use this store.

Prompt delivery. Packaging, appearance and performance are excellent. Not overpriced. I will use this store.

by Berry202

May 30, 2022

Sells products that are not as described

Is a dropshipper that has presence on all major online marketplaces. Participates in multiple frauds from item not recieved, to dropship/returns. Have notified DOJ

by Jessie249

Mar 29, 2022

100% satisfied

I just purchased my third Chromebook from VIP Outlet, and have also bought headphones and a kitchen faucet. Products, prices, and shipping have all been great, and never needed to take advantage of the free return shipping or product guarantees. Very satisfied customer!

VIP Outlet Q&A

icon

Submit your question

Ask a VIP Outlet question and get answers!

Q:

Hello, was just curious, was I supposed to receive a SIM card with this phone.

Answer This Question

Q:

Are your products refurbished or new? Thank you.

A:

I purchased a 32" curved monitor. If it was used, you sure couldn't tell! It came in a box wrapped in more bubble wrap than you can imagine! Works perfectly and looks brand new!

by Jackie S. - February 18, 2021

Answer This Question

Q:

How easy is it to get a hold of customer service at VIP Outlet?

A:

I had a simple question and within an hour I had my simple answer! I like that kind of service!

by Mitchelle335 - February 18, 2021

A:

My 1st email I sent, they responded within an hour. The second email I sent was on Dec 26th, 2020. Since it's so close to a holiday, I know it may be a day to a week before I receive a response.

by Denise S. - December 27, 2020

A:

I tried to reach them one time. It was very fast. I received the response within 1 hour of my request. Its awesome

by Eugene Bishop - December 06, 2020

Answer This Question

View All Answers

Q:

What made you choose VIP Outlet over similar businesses?

A:

They had the product I wanted at a great price along with FREE SHIPPING!

by Jacob223 - February 18, 2021

A:

The price was about $10 less than at other sites. However, it didn't come in the original box, which it stated but wasn't a big deal to me.

by Brianna577 - December 27, 2020

A:

Pricing. I bought the item for much lower price compared with other stores/resellers.

by Perkins695 - December 06, 2020

Answer This Question

View All Answers

Q:

Is VIP Outlet a scam or a legit company?

A:

They are just redirecting items that were refunded to other vendors. They don't sell anything new and they don't know what the quality of the product will be when you get it.

by Emily791 - August 21, 2021

A:

VIPOutlet is essentially a liquidation outlet for hundreds of name-brand companies, distributors, and stores for small quantity to warehouse quantity liquidations. They are a dependable and legitimate company. There are three grades of items, "Brand New", "Grade A" - essentially the product box was slightly damaged, but not the contents, and "Grade B" which includes items that may have been removed from their original packing and repackaged - i. E: unused display items or missing the instruction manual that is readily available online. I have ordered many items from them over the past couple of years and never had a problem with them. Items have always been as good or better than they were graded. Fast, friendly customer support in the unlikely event you need to contact someone via phone or email, and Items are well packaged and arrive within 5-10 days (always free shipping and a 90-day warranty/return policy!). Most items are slightly less than retail price, but some items, in limited quantities, are offered at huge discounts!

by Marsha Murray - December 23, 2020

A:

It's a legitimate company I have purchased 2 items so far

by Owens673 - December 09, 2020

Answer This Question

View All Answers

icon

81 Coupons Available

All Coupons

icon